Property Damage Solutions
Effective Date: 01/01/2019
Last Updated: 01/01/2025
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Property Damage Solutions. This includes SMS messages for account notifications, claim updates, appointment reminders, and service-related communications. Message frequency varies. Message and data rates may apply. See privacy policy at https://propertydamage.law/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
Types of Messages You Can Expect
By subscribing to our SMS service, you may receive the following types of messages:
Claim-Related Messages
● Claim Status Updates: Notifications about the progress of your claim
● Document Requests: Alerts when we need additional documentation or information
● Settlement Updates: Information about insurance negotiations and settlements
● Claim Resolution: Final status and outcome notifications
Appointment & Service Messages
● Appointment Reminders: Confirmations and reminders for scheduled consultations
● Inspector Visits: Notifications about property assessments and inspections
● Meeting Confirmations: Confirmations for client meetings and consultations
● Schedule Changes: Updates to previously scheduled appointments
Account & Service Notifications
● Account Notifications: Important updates about your account or services
● Service Alerts: Emergency notifications or urgent service updates
● Policy Updates: Changes to our services or terms
● Contact Requests: Follow-up messages for callback requests
Educational & Informational Messages
● Tips & Guidance: Helpful information about claims
● Seasonal Alerts: Weather-related property protection reminders
● Process Updates: Information about claim procedures and requirements
Message Frequency & Costs
● Messaging frequency may vary based on your active claims and service needs
● Message and data rates may apply according to your mobile carrier’s plan
● Frequency can range from daily during active claims to weekly or monthly for general updates
● You will never be charged by Property Damage Solutions for SMS messages, but standard carrier rates apply.
Opt-Out Instructions
● To opt out at any time, text STOP to any message from us
● You will receive a confirmation message when you opt out
● You can opt back in at any time by texting START or contacting us directly
● Opting out will not affect your ability to receive our services through other communication methods
Help & Support
● For assistance, text HELP to any of our SMS numbers
● Visit our website at https://propertydamage.law/ for additional support
● Call us directly at:
○ Miami-Dade: 305-907-6185
○ Broward: 954-903-9360
Privacy & Data Protection
● Visit https://propertydamage.law/privacy-policy/ for our complete privacy policy
● Visit https://propertydamage.law/terms-of-service/ for our Terms of Service
● Your SMS consent and phone number are never shared with third parties
● We maintain strict confidentiality of all client communications
Consent & Agreement
By providing your mobile phone number and agreeing to receive SMS messages:
● You confirm that you are the account holder or authorized user of the mobile phone number provided
● You consent to receive automated SMS messages from Property Damage Solutions
● You understand that consent is not required as a condition of purchasing our services
● You acknowledge that message and data rates may apply
● You agree to these SMS Terms & Conditions Technical Requirements
● SMS service is available to users with compatible mobile devices
● Service may not be available with all carriers
● We are not responsible for delayed or undelivered messages due to carrier issues
● Standard messaging rates apply according to your carrier plan
Liability & Disclaimers
● Property Damage Solutions is not liable for delayed, failed, or misdirected messages
● We are not responsible for charges incurred due to SMS messaging
● SMS service is provided “as is” without warranties of any kind
● We reserve the right to modify or discontinue SMS service at any time
Florida Compliance
These SMS Terms comply with:
● Florida Telemarketing and Unwanted Communication Act
● Florida Do Not Call Registry requirements
● Federal Telephone Consumer Protection Act (TCPA)
● Cellular Telecommunications Industry Association (CTIA) guidelines
Contact Information
For questions about these SMS Terms & Conditions:
Property Damage Solutions
910 NE 73rd Street
Miami, FL 33138
Phone:
● Miami-Dade: 305-907-6185
● Broward: 954-903-9360
Website: https://propertydamage.law/
Changes to SMS Terms
We may update these SMS Terms & Conditions periodically. Continued use of our SMS service after changes are posted constitutes acceptance of the updated terms. We will notify subscribers of material changes via SMS or our website.
These SMS Terms & Conditions are effective as of the date listed above and govern all SMS communications from Property Damage Solutions.
